SUMP PUMP RESCUE

★★★★★
5 5 1
Travis was GREAT!! Very professional and very PROMPT! We had a sump pump that had overflowed, and he fixed the problem instead of just replacing it at a high cost. He also took care of a few other problems with the septic outflow. Black Diamond Plumbing is top of the line! They will be our

REPAIR OR SERVICE A WATER HEATER

★★★★★
5 5 1
Had to replace the lower heating element. Replacing the upper element was optional: cost effective to do both at the same time but the upper element had good continuity. He pulled the element, there was no corrosion and he recommended not replacing at this point. No attempt to upsell. Fast response, good service and good

I couldn’t be happier

★★★★★
5 5 1
Black Diamond Services from Battleground Washington recently replaced my leaking main water supply line from the street to my house. To say I was ecstatic about their service would be an understatement. They were so good I almost forgot how bad I felt having to fork out a bunch of money for something that was not in my budget. From the minute James and Chuck stepped out of the truck on that first day till James emailed me the photos showing they were finished, they were exceptional. From the beginning- Left them a message asking for a quote, James called back in 10 minutes. Very professional on the phone. Scheduled a time to come out that was convenient for me. James and Chuck were there exactly when they said they would be and I instantly felt comfortable with them. Their attitude was very professional but had a manner that was personable. Surveyed the issue but felt to be thorough it would be best to go into the crawl space. Which in our case is a very difficult to get into, dirty, on your belly like a snake, crawl space. I expected a mess but when he came back out but he completely stripped off his bunny suit standing in the hole, put it in a bag, cleaned himself up and left no trace of ever being there. He was the only one out of three estimates that took the time to be that thorough and in the end it was for the best as that’s where they ended up hooking the line into. Had some Arborvitae issues that he recommended a way to fix by running the new line through a additional conduit. No one else brought it up. May have been excessive but for just a hundred bucks it’s great peace of mind. Left and had the quote emailed to me by the end of the day and it was the best of the three. I also might add it was the briefest of the three without the two pages of addendums telling me what they were responsible for and what they weren’t going to do. You know, all Lawyer speak. Black Diamond’s quote was one page, plain and simple to understand. Scheduled the work a week later. Could have done it 1 day after the quote was accepted but I was going to be out of town. Chuck showed up to work on time, explained what there were going to do, asked if I had any questions, then they finished well before we got home from work. While I was at work James emailed me pictures of the job site and I thought they were before pictures. Turns out they were the finished up photos and they literally looked like no one had been there. All the holes were filled, sidewalks cleaned, landscape fabric back in place and bark dust over all of it. No muss no fuss. I didn’t have to lift a finger. Along with the pictures in the email he included the bill which included an addition $100 for extra hand digging they didn’t expect to do and I had previously agree to. I saw the extra digging and thought it should have been more but he insisted a $100 was fair. After I returned home everything checked out perfectly. No leaks. Nice Job guys I couldn’t be happier. Just so you know I’m not being too effusive with my praise and this isn’t a paid advertisement. They did have one slight negative. Someone left the toilet seat up when they used our facility’s. On the other hand, it’s good to know I’m not the only one that does that. All in all, best I can say is I am very happy to recommend them and I look forward to having them do other work around my house. Just as soon as my wife tells me what it is!

INSTALL, REPAIR OR REPLACE PLUMBING

★★★★★
5 5 1
Very efficient. Work was completed in about 15 minutes. Service call was the bulk of the expense but it's probably typical.

SAVED ME FROM A COSTLY REPAIR

★★★★★
5 5 1
They took care of my leaking toilet in a very timely manner and let me know what the cost would be before starting the job and also let me know that there might be another problem and if there was what it would cost to fix the second problem. Thankfully just replacing the wax ring took care of the leak.

TUB DISASTER

★★★★★
5 5 1
These guys are the best! Travis came out and resolved our tub disaster with amazing speed and service. I can not thank them enough, or recommend them more highly. If I could give them six stars, I would! Thank you Black Diamond!

SUMP PUMP RESCUE

★★★★★
5 5 1
Travis was GREAT!! Very professional and very PROMPT! We had a sump pump that had overflowed, and he fixed the problem instead of just replacing it at a high cost. He also took care of a few other problems with the septic outflow. Black Diamond Plumbing is top of the line! They will be our first call whenever we have plumbing issues!

AN HONEST PLUMBER

★★★★★
5 5 1
Quick response, honest assessment.

GREAT EXPERIENCE

★★★★★
5 5 1
Black Diamond came out and quickly assessed the problem with our rain drain, and fixed it the same day. They didn't try to sell us anything that we didn't need and did excellent work. We are very happy with the service that we received.

INSTALL, REPAIR OR REPLACE PLUMBING FIXTURES

★★★★★
5 5 1
A bit Expensive, but work was good. and timely.

INSTALL, REPAIR OR REPLACE PLUMBING OR FIXTURES

★★★★☆
4 5 1
Installed a kitchen faucet, was pleasant and did the job in a timely manner. Was happy with the work”

PROJECT

★★★★★
5 5 1
Nice great people

INSTALL AND REPLACE WATER HEATER

★★★★★
5 5 1
Travis was quick to respond and easy to work with.

INSTALL, REPAIR OR REPLACE PLUMBING OR FIXTURES

★★★★★
5 5 1
Very personable and reliable young man. Straight shooter. Will use again!